Presale Terms and Conditions:
- A pre-order (or presale) does require you to pay in advance of the items being manufactured. You can place your order if the presale is current.
- It normally takes approximately 4 weeks after the end of the presale date for the items to be ready for shipment to you. There is no guarantee the items will be completed within 4 weeks. A production problem may delay the items from being shipped in a timely manner. We will provide notice a few weeks after the end of the presale date notifying you of any delays.
- You can cancel your order at any time. Contact us using your invoice number in the subject line of the email.
- Allow enough time for shipments to arrive to you. The 4 week timeline is normal production time and does not include shipping time to your location. Some locations can take up to 8 weeks to receive shipments.
- If you place pre-order items in the same order with other products on our site, all the non pre-order items will be shipped and the pre-order item(s) will ship seperately.
- Please wait at least 4 weeks from the end of a presale before inquiring about your order. Constant emails asking for updates on pre-order items only delays our shipping department from making shipments.
Remember: you are ordering custom items here that have not been manufactured yet, you are not ordering stock items. This means there is a potential for manufacturing delays which may delay your shipment.